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Privacy Policy

The protection of your Personal Data is important to us.

"Personal Data" within the scope of this Policy means any information relating to an identified or identifiable natural person.

At this point we like to inform you about how data protection is practiced in our company. Of course, we handle your Personal Data in accordance with European and National Data Protection Legislation.

This Privacy Policy sets out the basis on which any Personal Data we collect from you, or that you provide to us via our website www.metakem.de, will be processed by us.

1. Controller
METAKEM Gesellschaft für Schichtchemie der Metalle mbH acts as controller within the meaning of General Data Protection Regulation (GDPR) and, as such, determines the purposes and means of the processing of your Personal Data.

Contact details:
Achtzehnmorgenweg 3
61250 Usingen
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2. Collection and Using of Personal Data
The way in which your Personal Data will be collected and processed by us, depends on whether you visit our website for information purposes only or make use of the specific functions we offer to you via our website.

2.1. Using Our Website for Information Purposes
When you are using our website for information purposes only, we only collect and use the data that your Internet browser automatically transmits to us, such as for example:
date and time of access to our website,

  • your IP-address,
  • your browser-type and the browser version used,
  • the operating system used,
  • your last visited page,
  • your next visited page,
  • the amount of data transferred and the access status (e.g. file transferred, file not found, etc.),
  • the loading times of our website.


We do not use the aforementioned data for person-related analysis. On the basis of Art. 6 (1) (f) GDPR we use this data to provide access to our website and its contents, e.g. to ensure that our website is correctly displayed in your browser as well as for statistical purposes and to improve our website appearance.

2.2. Contact Form, E-Mail Contact
You have the opportunity to contact us via the contact form provided to you on our website. If you make use of this, the data you enter in the form will be transmitted to and stored by us.

Obligatory data includes

your name and surname; your e-mail address.

In addition, you can disclose the following data to us voluntarily by using the contact form:

your company's name, your address including country code and the content of your message.

Furthermore, you can communicate with us by using the e-mail-addresses published on our website. In this case we collect the Personal Data you provide to us during the communication. This usually involves your mail-address, your name and the content of your mail.

We only process the aforementioned Personal Data, which you provide to us when using our contact form or during the e-mail communication, in order to answer your questions (e.g. product requests or orders).

Processing of your Personal Data to handle your requests and maintain contacts is carried out for legitimate interest (Art. 6 (1) (f) GDPR). Regarding business related communication the legal basis is Art. 6 (1) (b) GDPR.

3. Cookies
Our website uses so called "Cookies".

3.1. What Are Cookies?
Cookies are text files that are sent to your browser during your visit of our website and stored on your device for later retrieval. By the next time you visit our website on the same device, the information saved on your device will be sent back to us. This exchange of information serves to structure our website in a user friendly and effective manner.

3.2. Which Cookies Do We Use?
Our Website uses Session Cookies. These Cookies only save and retrieve information that is necessary for technically providing the functions included in our website (e.g. language settings).

Session cookies will be deleted when terminating the session.

The use of Cookies is carried out for legitimate interest (Art. 6 (1) (f) GDPR) to provide to you a technically error-free and optimized website.

3.3. How You Can Prevent Placing Cookies?
You can determine whether Cookies can be set and retrieved using the settings in your browser. For example, you can completely deactivate the storage of Cookies in your browser, restrict it to certain web pages or configure your browser in such a way that it automatically notifies you as soon as a Cookie is to be set and asks you for feedback. You can block or delete individual Cookies. For technical reasons, however, this may result in some of the functions of our website being impaired and no longer functioning completely.

4. Involvement of External Service Providers and Transfer of Data to Third Parties

4.1. Involvement of External Service Providers
For the provision of this website and to achieve the purposes described in this Privacy Policy we cooperate with external technical service providers (e.g. website hosting, maintenance of our mail servers). Your data will be transferred to these external technical service providers only to the extent that is necessary for carrying out the abovementioned services.

Of course, we have carefully selected the service providers who support us and demand that they process your Personal Data in accordance with this Privacy Policy and existing order processing agreements. The service providers commissioned by us process the Personal Data transferred to them according to our instructions.

4.2. Transfer of Data to Third Parties
Besides that, we only transfer the personal data, that we collect and process in accordance with Number 2 to 5, to third parties, if you have given us your prior consent, unless expressly stated otherwise in this Privacy Policy.

In addition, we transmit your data to third parties, if we are required to do so by law or by court or official orders.

5. Storage of Personal Data
We store your Personal Data in Germany.

We will only keep your personal data for as long as required to achieve the aforementioned processing purposes. If the respective processing purpose ceases to apply, the personal data will be deleted or blocked in accordance with legal provisions.

If the storage of your personal data is necessary due to a legal provision to which the data controller is subject, your personal data will be blocked or deleted when the storage period prescribed by the legal provision expires.

6. Data Security
We have established technical and organizational precautions to protect Personal Data collected by us and/or provided by you, in particular against accidental or intentional manipulation, loss, destruction or against attacks from unauthorized persons.

However, we would like to mention, that transmission via the internet (e.g. when communicating via e-mail) cannot be guaranteed to be 100% secure. We will do our best to protect your Personal Data but cannot guarantee its complete security.

7. Your Rights
You have the right to request access to your Personal Data (Art. 15 GDPR). You can also request rectification (Art. 16 GDPR), deletion (Art. 17 GDPR) and portability (Art. 20 GDPR) of your Personal Data.

You can object to (Art. 21 GDPR) or restrict (Art. 18 GDPR) the processing of your Personal Data.

You can revoke any consent granted to us for the processing of your Personal Data at any time with effect for the future.

For asserting your rights, please use the contact details provided to you under number 1.

Further, you have the right to lodge a complaint with a supervisory authority.


 

Information Concerning Your Right to Object (Art. 21 GDPR)

General Right to Object (Art. 21 (1) GDPR)
You have the right to object, on grounds relating to your particular situation, at any time to processing of your Personal Data which is based on Art. 6 (1) (e) GDPR (public interest) or Art. 6 (1) (f) GDPR (legitimate interest), including profiling based on those provisions.

Right to Object Regarding Direct Marketing (Art. 21 (2) GDPR)
You also can object at any time – without giving any reason – to processing of your Personal Data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing.

Recipient of Your Objection
Please address your objection to the controller by using the contact details provided under number 1.

METAKEM GmbH
Achtzehnmorgenweg 3
D-61250 Usingen

Тел: +49 - (0) 6081 - 10 60 - 0
Факс: +49 - (0) 6081 - 10 60 - 60
Эл. почта: info@metakem.de